Shipping, customs and tax for shipments to USA

2025-05-25

Due to recent political changes in USA, it has become extremely difficult to serve our US customers.

Several recent shipments have been delayed for multiple weeks, and customs clearance has become onerous, both for us and our US customers.  

The volatility regarding tariffs is also adding to the difficulty. 

We've worn some large losses on recent orders where customers have refused to pay tariffs. 

Overall, we can't see a price point where we can operate profitably, and we don't want to continue annoying customers with unexpected delays and surprise charges. 

In light of all this, we have made the difficult decision to suspend shipments to USA for now.

If you would like to discuss this please email scott@klzmedical.com   


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